Human Factors & Performance Training Course (HELM)

Concentrating on attitude and behaviour and its impact on safety. Providing the opportunity to examine individual actions and their contribution to the success of the organisation

Human Performance (CRM also known as HELM) training is offered to clients in the UK by WrightWay, in conjunction with one of our partner organisations who provide us with full mission simulator facilities. The course can also be conducted at overseas training establishments with suitable simulation facilities.

When focussed on the shipping industry, ‘Human Performance’ training provides ship’s officers and their company managers with an insight into their working behaviours, practices and attitudes and thereafter encourages them to discover for themselves which ‘human factors’ they need to modify to improve upon their own and their team’s safety performance and thus positively affect their company’s safety record.

Having created a clear understanding of the natural limitations that exist within their management team, delegates are provided with ‘human factors’ tools to manage the identified limitations.

Human Performance training will improve business performance through effective safety management and should therefore constitute an integral part of any company management strategy.

Course Aims
To develop understanding of human factor concepts and understanding of how managerial actions influence, for good or ill, the practical application of those concepts.

HELM (M) is aimed primarily at senior officers from the deck, engineering and electro-technical departments seeking management level certification. This course also provides invaluable training for other on-board disciplines, such as the Hotel Services Department, as well as shore-based staff.

HELM (O) provides junior officers with the necessary level of human element competence for maintaining a safe navigational or engineering watch.

Course Descriptions
HELM (M)
This course is a five-day multi-activity Management Level course in leadership and managerial skills that enable delegates to control the operation of the ship and care for persons on board.

HELM (O)
This course is a three-day multi-activity Operational Level course introducing leadership and managerial skills that enable delegates to begin to apply non-technical skills on board.

The courses meet the requirements contained in the UK Merchant Navy Training Board (MNTB) syllabus and are accredited by the Maritime & Coastguard Agency (MCA), the UK Flag State Authority.

WrightWay will be conducting a series of open courses in 2015. These are accessible to self sponsored delegates or to companies who only require a few places. To find out more, please download the PDF by clicking here.

Enquire about this course

Testimonials

The course has been extremely well received by our senior sea staff and participating shore-based managers alike, with each learning from the other to achieve a better ship/ […]
Captain Norman Jones, Caledonian MacBrayne Limited

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